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Managed IT Solutions

 

All businesses face unique challenges. If you’re facing challenges in terms of backward technology, staff, or leadership, our team can improve the current state of your business. Our strategies are tailored for the modern world, and so we want you to have the best managed IT solutions in mind so that we can create that perfect technical vision and structure for the success of your business.


Here are some of the perks if you’re hiring our team!


•    To lower capital expenditure
•    To address staff shortage in IT department
•    To keep the core skills and be competent
•    To simplify management of IT assets
•    No need to invest in expensive IT infrastructure
•    To Outsource IT management to improve business operations and cut expenses
•    To assume ongoing responsibility for monitoring, managing problem, and resolution
•    To receive alerts, security, patch management, data backup, and recovery
•    To offload routine infrastructure management lets you concentrate on running your business with fewer interruptions due to IT issues

Infrastructure Management

 

Like our brains, technology also needs to be managed and organized well. This is where the term infrastructure management comes into play. This is the management of essential operational components such as processes, policies, equipment, data, human resources, and external contacts so that you can achieve overall effectiveness in terms of business efficiency.


To further understand how infrastructure management can benefit your business:


•    Reduce duplication of effort
•    Ensure adherence to standards
•    Enhance the flow of information throughout an information system
•    Promote adaptability necessary for a changeable environment
•    Ensure interoperability among organizational and external entities
•    Maintain effective change management policies and practices


Here is a list of services that we can offer to you in regards to infrastructure management:


•    Consultancy Support
•    Computer Maintenance
•    Server Security Management
•    Server Backup and Restore
•    Server Monitoring
•    User Provisioning
•    Firewall General Administration
•    On-site Technical Support
•    Technical Audit Services
•    Service Support
•    Service Desk
•    Incident Management
•    Problem Management
•    Configuration Management
•    Change Management
•    Release Management
•    Service Delivery
•    Service Level Management
•    Capacity Management
•    IT Service Continuity Management
•    Availability Management
•    Infrastructure Management
•    Design and Planning
•    Deployment Management
•    Operations Management

Office Application Management

 

We can also help you have legal copies of Microsoft’s Office 365! This bundle of productivity software applications can help you achieve the best for your business without any hindrance!  You can now work anywhere, anytime, on any device. 


Here’s what you can expect from our Office 365 assistance experience!


•    Office Suite, Word, Excel, PowerPoint, Publisher, Outlook, Note, Access, Lync.
•    Capture your ideas however you work best—using a keyboard, pen, or a touchscreen.
•    Easily format information in Excel with tools that recognize your pattern and auto-complete data.
•    Easily incorporate content from PDFs to create your great-looking Word documents.
•    Design customized marketing materials that fit your brand and customers.
•    Enjoy a full, installed Office experience across PCs, Macs, Windows tablets and iPad® and Android™ tablets, and most mobile devices. Each user can install Office on 5 PCs or Macs, five tablets (Windows, iPad, and Android), and five phones.
•    Use business-class email through a rich and familiar Outlook experience you can access from your desktop or a web browser using the Outlook Web App. Get a 50 GB mailbox per user and send attachments up to 25 MB.
•    Host online meetings with audio and video using one-click screen sharing and HD video conferencing.
•    Connect with other Skype for Business users via instant message, voice calls, and video calls, and let people know your availability with your online status. Share presence, IM, and audio calling with Skype users.
•    Yammer collaboration software and business applications allow your employees to connect with the right people, share information across teams, and organize around projects so they can go further, faster. 
•    OneDrive for Business provides 1 TB of storage for each user for virtually anywhere access to their documents. Share files with others inside and outside your organization, control who can see and edit each file, and easily sync files with PCs/Macs and devices.
•    Enable easy access and sharing of documents with 10 GB baseline storage plus 500 MB of storage per user. 
•    Stay in the know. Search and discover content across Office 365 based on personalized insights. Office Delve is the first experience powered by Office Graph, a collection of analyzed signals or insights derived from each user’s behavior and relationships to content, topics, and contacts.
•    Get peace of mind knowing your services are available with a guaranteed 99.9% uptime, financially backed service level agreement (SLA).
•    Your data is yours. We safeguard it and protect your privacy.
•    No need to pay for version upgrades; updates are included in your subscription. New features are rolled out to Office 365 customers regularly.
•    Manage user credentials and permissions. Single sign-on and synchronization with Active Directory

Workflow Management

 

To organize, we need processes to do the job. For the typical, hardworking employee, workflow is essential to maintain overall organization in the system. With perfect workflow management, we can achieve efficient business processes that will eventually influence the overall progress of your financial business status.
We won’t discount that the Burger Outlet Process is simple, but large companies can have huge, twisted, and complicated business processes. Our team at KQMCPA can help you fix that through SharePoint online, which is the most advanced collaborating tool in the world of businesses today!
What’s the advantage of having efficient workflow management? Here are some of the points, as listed below:
•    Reduce Costs – Stop using resource-heavy paper trail systems. Consolidate processes on the platform to enable you to retire legacy systems, thereby saving license and maintenance costs.
•    Streamline Work – Remove bottlenecks and minimize manual actions by using workflows that automate activities and tasks. Workflows can quickly apply rules to make decisions and calculations, ensuring work progresses smoothly. Workflow can also alert users when an action is required from them.
•    Boost Productivity – Reduce the time users spends performing tasks, freeing them to concentrate on other work activities like serving customers. Users no longer have to remember lengthy processes as the workflow will carry out actions and alert those who need to respond.
•    Track Progress – Users can easily view the status of their tasks and requests. Managers can quickly get an overview of the actions completed and outstanding. Communication is more straightforward with automated alerts and updates, and all users involved have easy access to the information they require.
•    Deal Easily with High Volumes of Requests – Users complete an easy-to-use form and submit it online. The workflow manages what happens next, so they all get handled correctly and efficiently, whether you have a single submission or hundreds. Workflow is an excellent platform for applications that gives you the flexibility to repeat and scale processes to meet demands.
•    Reduce Errors – Work consistently and reduce mistakes. By automating processes and managing them centrally, you provide an intuitive framework for users. This minimizes the chance for human error, ensuring the correct outcome every time and only involving the people who need to be involved.
•    Enforce Standards - Workflows help you maintain standards and compliance as you can configure the workflow to make sure all essential activities and outcomes are tracked and escalated. By aligning workflows with policy, you make it straightforward for users to comply.
•    Maintain Visibility –Workflow applications can provide effective auditing and reporting capabilities, giving you the information you need to manage, review and improve your work processes. Workflows can give you more significant insights into control, compliance, and accountability.

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